Last updated: July 25, 2026

1. Agreement

These Terms of Service ("Terms") govern your access to and use of the HingeStop website and your purchase of products from us. By accessing this website or placing an order, you agree to these Terms. If you do not agree, please do not use this website.

2. Eligibility

You must be at least 18 years old, or the age of majority in your state of residence, to place an order. By placing an order you represent that you meet this requirement and that the information you provide is accurate and complete.

3. Products, descriptions, and availability

We work to describe our products as accurately as possible. Product images are for illustration; actual finishes and packaging may vary. We do not warrant that product descriptions, colors, or other content are error-free. All products are subject to availability, and we may limit quantities or discontinue a product at any time.

4. Pricing and payment

All prices are listed in U.S. dollars and are subject to change without notice. Applicable taxes and shipping charges are calculated at checkout. We reserve the right to correct pricing errors and to cancel any order placed at an incorrect price, in which case you will receive a full refund.

5. Orders and acceptance

Your order is an offer to purchase. We may accept or decline any order at our discretion, including orders that appear fraudulent or that violate these Terms. A binding contract is formed when we send your shipping confirmation.

6. Shipping and delivery

Shipping timelines, rates, and destinations are described in our Shipping Policy, which forms part of these Terms. Risk of loss passes to you upon delivery by the carrier; if a package is lost or damaged in transit, our Refund Policy applies.

7. Returns and refunds

Our Refund Policy forms part of these Terms and describes how refunds, replacements, and our fit guarantee work. In summary: contact us within 30 days of delivery and we will provide a replacement or refund, and you generally keep the original item.

8. Product use and safety

HingeStop products are hinge-mounted door stoppers intended for standard residential interior doors. You are responsible for installing and using the product correctly and for determining whether it is suitable for your doors. Do not use the product in a manner inconsistent with its intended purpose. Keep small hardware away from young children.

9. Warranty disclaimer

Except as expressly stated in our Refund Policy, our products and this website are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

10. Limitation of liability

To the fullest extent permitted by law, HingeStop and its owners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including property damage, arising out of or related to your use of this website or our products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim. Some jurisdictions do not allow these limitations, so they may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless HingeStop and its owners from any claims, damages, or expenses arising from your breach of these Terms or your misuse of our products or website.

12. Intellectual property

All content on this website — including text, graphics, logos, product descriptions, and the HingeStop name and mark — is our property or used with permission and is protected by applicable intellectual property laws. You may not copy, reproduce, or use our content for commercial purposes without written permission.

13. Acceptable use

You agree not to use this website for any unlawful purpose, to interfere with its operation or security, to submit false or fraudulent orders, or to scrape or harvest data from it without permission.

14. Privacy

Our Privacy Policy describes how we collect and use your personal information and forms part of these Terms.

15. Governing law

These Terms are governed by the laws of the State of Hawaii and applicable United States federal law, without regard to conflict of law principles. Any dispute shall be brought in the state or federal courts located in Hawaii, and you consent to that jurisdiction. Nothing in these Terms limits any non-waivable rights you have under the consumer protection laws of your state of residence.

16. Changes to these Terms

We may update these Terms from time to time. The "last updated" date above reflects the most recent revision. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

17. Contact

Questions about these Terms: use the Contact page on our website, or email [BUSINESS EMAIL].

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4. CONTACT INFORMATION

HingeStop

The fastest way to reach us is the Contact page on our website. We reply to every message within 1–2 business days.

Email: [BUSINESS EMAIL] 

For questions about an existing order, please include your order number. For fit or damage issues, attach a photo — that is all we need to send a replacement or issue a refund.